Customer Service

Ordering Information

Callie’s Biscuits are shipped in insulated boxes with frozen gel packs and a two-day transit. The reason for the high shipping cost is due to the items being perishable.

They will arrive on your doorstep fully baked, frozen and ready to be reheated or placed in the freezer. Please note, your order will arrive cool to the touch and not necessarily frozen-and this is totally fine! Our biscuits are fully baked before they are frozen, so nothing will spoil. You can re-freeze them when they arrive.

Holiday Orders

Please remember we are a small business and everything we offer is made by hand. Orders are not guaranteed to be delivered the same week they are placed. Holidays may also interrupt regular shipping—please call if you have a question about shipping around the holidays.

To Order by Phone

Please call us at 843.577.1198 and we will be happy to help you place an order!

Large Quantity Orders

Please contact Alex Rowe, alex@calliesbiscuits.com.

Shipping Information

Callie’s Biscuits are shipped with FedEx on Monday, Tuesday, Wednesday, and Thursday (orders need to be received by 9am EST on Wednesday for Friday delivery) with a two day delivery time. If you need them sooner, please call us directly, 843.577.1198.
It is the responsibility of the purchaser to make sure the recipient shipping address is correct and available for delivery.

Special Shipping instructions

Any special shipping instructions (date, etc) should be included in the comment box at check-out. Please call if you have any questions or concerns, 843.577.1198.